Last updated: 17-03-2026
This Privacy Policy describes how Trinity Hill Hideaways (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or use our website (the “Service”).
We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Trinity Hill Hideaways is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: bookings@trinityhillhideaway.co.uk
- Phone: tel:07779 030 011
2. What Data We Collect
We may collect and process the following types of personal data:
a) Information You Provide to Us
- Name
- Email address
- Phone number
- Any information submitted via forms or contact requests
b) Automatically Collected Data
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device information
c) Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience. See Section 6 for more details.
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain our website
- To respond to enquiries or requests
- To improve our website and user experience
- To comply with legal obligations
- To send communications (if you have opted in)
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent – where you have given clear permission
- Contract – where processing is necessary for a contract with you
- Legal obligation – where we must comply with the law
- Legitimate interests – where processing is necessary for our legitimate interests, provided your rights do not override them
5. How We Share Your Data
We do not sell your personal data. We may share your data with:
- Service providers (e.g., hosting, analytics, email services)
- Legal or regulatory authorities where required
- Professional advisors
All third parties are required to respect the security of your personal data.
6. Cookies
We use cookies to:
- Ensure the website functions properly
- Analyse site traffic
- Improve user experience
You can manage or disable cookies through your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Request transfer of your data (data portability)
- Withdraw consent at any time
To exercise any of these rights, contact us at bookings@trinityhillhideaway.co.uk.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
12. Complaints
If you are not satisfied with how we handle your data, you have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
Trinity Hill Hideaways
Email: bookings@trinityhillhideaway.co.uk
Phone: tel:07779 030 011